Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the Tacivo website located at tacivo.com (the "Website"). By accessing or using the Website, you agree to be bound by these Terms.

These Terms apply only to this Website. They do not govern use of the Tacivo platform or services, which are subject to separate agreements provided to customers.

2. Acceptance of Terms

By accessing or using the Website, you represent that:

• You are at least 18 years of age
• You have the legal capacity to enter into these Terms
• If you are accessing the Website on behalf of an organization, you have authority to bind that organization to these Terms

If you do not agree to these Terms, you must not access or use the Website.

3. Permitted Use

The Website is provided for informational purposes to learn about Tacivo's knowledge preservation platform. You may:

• Browse and view Website content
• Contact us through provided contact forms or email
• Schedule calls through our Calendly integration
• Access publicly available information about our services

4. Prohibited Conduct

You agree NOT to:

• Use the Website for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorized access to any portion of the Website or related systems
• Interfere with or disrupt the Website's operation or servers
• Use any automated system (bots, scrapers, crawlers) to access the Website without permission
• Collect or harvest any information from the Website without authorization
• Impersonate any person or entity or misrepresent your affiliation
• Transmit viruses, malware, or other harmful code
• Copy, reproduce, modify, or create derivative works of Website content without permission
• Remove or modify any copyright, trademark, or proprietary notices
• Use the Website to transmit spam, junk mail, or unsolicited communications

5. Intellectual Property Rights

5.1 Website Content

All content on the Website, including text, graphics, logos, images, videos, software, and design (collectively, "Content"), is owned by Tacivo or its licensors and is protected by copyright, trademark, and other intellectual property laws.

5.2 Trademarks

"Tacivo" and related logos are trademarks of Tacivo. You may not use these trademarks without our prior written permission.

5.3 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and view the Website for personal, non-commercial purposes. This license does not include any right to download, copy, modify, or distribute Website content except as necessary for normal web browsing.

6. User Submissions

If you submit information through contact forms, emails, or other means ("Submissions"), you:

• Represent that you have the right to submit such information
• Grant us permission to use the information to respond to your inquiry and for business purposes
• Acknowledge that Submissions are non-confidential and non-proprietary (except personal information covered by our Privacy Policy)
• Agree not to submit content that is illegal, offensive, defamatory, or infringes others' rights

7. Third-Party Links and Services

The Website may contain links to third-party websites and services, including:

• Calendly (meeting scheduling)
• Reference materials and articles
• Social media platforms

We do not control or endorse these third-party resources. Your use of third-party websites is governed by their terms and privacy policies. We are not responsible for their content, services, or practices.

8. Privacy

Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Website, you consent to the practices described in the Privacy Policy.

9. Disclaimers

9.1 Website "As Is"

THE WEBSITE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9.2 Content Accuracy

While we strive to provide accurate and up-to-date information, we make no warranties regarding:

• The accuracy, completeness, or reliability of Website content
• The availability or uninterrupted operation of the Website
• The correction of errors or defects
• The absence of viruses or other harmful components

9.3 Not Professional Advice

Information on the Website is for general informational purposes only and does not constitute professional, legal, financial, or technical advice. You should consult appropriate professionals for specific advice tailored to your situation.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• TACIVO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE WEBSITE
• THIS INCLUDES DAMAGES FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES
• OUR TOTAL LIABILITY FOR ANY CLAIMS RELATED TO THE WEBSITE SHALL NOT EXCEED €100

Some jurisdictions do not allow limitations on implied warranties or liability, so the above limitations may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless Tacivo and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Website
• Your violation of these Terms
• Your violation of any rights of another party
• Any content or information you submit through the Website

12. Changes to Terms and Website

12.1 Changes to Terms

We may modify these Terms at any time by posting updated Terms on the Website with a new "Last updated" date. Your continued use of the Website after changes take effect constitutes acceptance of the modified Terms.

12.2 Changes to Website

We reserve the right to modify, suspend, or discontinue any aspect of the Website at any time without notice or liability.

13. Termination

We may terminate or suspend your access to the Website at any time, with or without cause or notice, for any reason including violation of these Terms.

Upon termination, your right to use the Website immediately ceases. Sections of these Terms that by their nature should survive termination will remain in effect, including intellectual property provisions, disclaimers, limitations of liability, and dispute resolution.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the European Union and the applicable member state where Tacivo is established, without regard to conflict of law principles.

Any disputes arising from these Terms or use of the Website shall be subject to the exclusive jurisdiction of the courts in the jurisdiction where Tacivo is established.

15. Dispute Resolution

In the event of any dispute relating to these Terms or the Website:

• The parties agree to first attempt resolution through good faith negotiation
• If negotiation is unsuccessful within 30 days, either party may pursue legal remedies
• For EU consumers, you may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Tacivo regarding use of the Website.

16.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision shall not constitute a waiver of that or any other right or provision.

16.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

16.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control.

17. Contact Information

If you have questions about these Terms: